Step 2: Complete your required onboarding course

You'll have 48 hours to complete your required course. This course MUST be completed before you can be scheduled for a shift.
Get started or resume required training

More Resources and FAQs

Access the complete training library, submit mileage and time-off requests, find out who/when to call with problems, payroll, AxisCare, and more!

Access more professional development and courses

Once you complete your required course, you will have unlimited access to the full training library. It's here for you 24/7 to help expand your skills and learning.
Sign in to access the course library

Calling For Assistance

  • Main line: (972) 850-2838

    For NON-employees. Customers or possible customers of Cornerstone should call the main line.

  • Caregiver Line: (972) 853-9995

    For caregivers only. Available 24/7 for caregivers who are: On-shift, going to be late to a shift, going to miss a shift in the next 24 hours. IF YOUR ISSUE IS NOT DIRECTLY RELATED TO CLIENT CARE NOW OR IN THE NEXT 24 HOURS, PLEASE CALL/TEXT DURING NORMAL OFFICE HOURS (8AM-5PM).

Submit Mileage Here

Must be completed by 10 AM Monday mornings

Submit Mileage

Submit A Time Off Request

Must be submitted at least 2 weeks in advance.

Ask For Time Off

Troubleshooting AxisCare

If the app is slow, not loading, or unable to perform tasks.

  • Look for Updates in your play store.

  • Delete and reinstall the app.

Payroll

  • Pay stub will come to your email. 
  • Look for [email protected]
  • To see or change direct deposit, tax information/W4, or view paystubs outside of e-mail, download the Asure App.
  • Asure log-in is First four letters of your last name & Last four of your social  (Ex: Waffle House- 123-45-6789 = Hous6789)


For incorrect pay:

  • Send a screenshot of your paystub to [email protected] 
  • Be specific about what is wrong.
  • Message the caregiver line with issues clocking in or out.


Enroll in Concierge Insurance

You have 21 days to log in and either enroll or decline benefits. Your access code is 11411.

Please watch the "How to Enroll" video before you begin.
Enroll or Decline Now